Training And Implementation Consultant (sales) - Remote Eligible

Training And Implementation Consultant

Pinewood.AI is seeking a knowledgeable and people-focused Training and Implementation Consultant specializing in dealership sales operations. You'll work directly with dealership sales teams, sales managers, GSMs, internet directors, and leadership to ensure a smooth transition to our Automotive Intelligence Platform.

This is a hands-on role where you'll combine your expertise in dealership sales workflows with implementation, configuration, and training skills. You'll play a key part in helping sales teams adopt new processes, build confidence in the platform, and drive consistent execution from onboarding through long-term adoption.

With our North American expansion underway, this is very much a start-up environment within a well-established global business. We're looking for someone who thrives on change, embraces challenges, and brings a proactive, can-do attitude to building something new.

Travel is a significant part of this role. You will be on the road around 80% of the time, working directly with dealerships.

Key Responsibilities:

• Deliver end-to-end implementations of Pinewood.AI for dealership sales operations, from discovery and scoping through configuration, training, go-live, and after care.
• Configure and validate sales workflows including lead management, opportunity tracking, desking, F&I handoffs, inventory visibility, CRM processes, and reporting.
• Design, adapt, and deliver high-quality training to mixed-ability audiences, from entry-level sales consultants to sales managers and executive leadership, both on-site and remotely.
• Create and localize training materials for the North American market, tailoring terminology, spelling, examples, and process detail for North American sales environments.
• Coach best practices for dealership sales processes including lead response, pipeline management, compliance, reporting accuracy, desking, and performance optimization.
• Support business change activities such as stakeholder alignment, adoption planning, sales process standardization, and training effectiveness.
• Capture lessons learned, contribute to implementation playbooks, and mentor colleagues to raise capability across the training and delivery teams.
• Collaborate closely with product, support, and delivery teams to resolve issues, share customer feedback, and continuously improve the rollout experience.
• Travel extensively across North America (approximately 80%) to deliver on-site consultancy, training, and go-live support.