Technical Support Analyst - Philadelphia, PA

Technical Support Analyst Position

Location: Philadelphia, PA

Salary: $Open (Best Possible)

Required Skills:

• Implementation, maintenance, and support of server environments, local and wide area networks at all locations.
• May require sitting for extended periods of time.
• Light lifting and/or carrying, not to exceed 50 lbs.
• Manual dexterity and fine motor skills.
• Four-year college degree in Computer Science, Information Systems or related field (two-year degree or technical certificate and relevant work experience may substitute for four-year degree).
• Interest in an knowledge of personal computer hardware and software.
• Minimum 3 years' direct hands-on experience with Microsoft Windows support, computer hardware support, Microsoft Office support, and computer Windows and Wi-Fi networking support.
• Knowledge about Active Directory and VCOIP.
• Minimum 2 years' support experience with cellular phones and tablets.
• Excellent customer service skills; able to deal with people in pressure situations.
• Personal integrity and strong work ethic.
• Good customer service skills; able to deal professionally with people in pressure situations.
• A valid driver's license with an acceptable driving record and available for regional travel.

Note: If interested please send your updated resume and include your rate requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us. We look forward to hearing from you at the earliest!