HCSS Customer Services Coordinator (graphic Design & Printing)
Phenom People
Client Liaison For Print Media Services
Energetic, self-starter with the ability to work independently and as part of a team.
Coordinates and performs daily office operations to provide excellent customer service to our UTMB clients. The position requires strong customer service and record keeping skills. This position is a client liaison for a wide range of print media services and products for UTMB and its customer base.
Primary Responsibilities:
- Customer service liaison, ensure prompt and efficient responses to customer requests
- Primary front desk person, answer phones, job entry and routine estimating utilizing Print Management Software.
- Runs cost reports, prepare customer and internal spreadsheets, filing and records retention.
- Oversee shipping and receiving of outgoing and incoming packages.
- Promote/Communicate to customers about benefits of utilizing Graphic Design & Printing Services
- Adheres to internal controls established for department
- Performs related duties as required
Additional Support:
- Deliver and/or retrieves materials as instructed
- Assist production staff as needed
Required Education/Experience:
High school diploma or equivalent and three years of related experience.
Must have proficiency with cross-platform use of PC applications such as Microsoft Outlook, Microsoft Word, and Microsoft Excel.
Equipment:
Standard office equipment
Operation of university vehicles, trucks or vans.
Working Environment:
Standard office and print production environment
Continuous reaching, standing and moving.
Ability to move and lift up to 30 lbs.
- This is a contract position through UTMB HealthCare Systems Staffing (the in-house staffing agency for UTMB). No benefits are associated with this position.*
Compensation:
- Hiring Range: $21.50