Billing Account Manager - National Remote - Remote Eligible

Billing Manager

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

This Billing Manager role will help manage day to day Revenue Cycle Management (RCM) billing operations. This position will help ensure RCM processes are operating accurately/effectively and aid in continually improving our billing and operating controls. The role will collaborate with other Optum Rx operational areas working strategically to aid in achieving business and financial goals. Accountable for managing RCM billing activities and supporting GL team to ensure accurate and timely financial reporting. Position will directly supervise the billing team.

Responsible for medical/pharmaceutical and ancillary product billing. Interacts with client management gathering support data to ensure invoice accuracy and also work through specific billing discrepancies. Provides input to policies, systems, methods, and procedures for the effective management and control of the billing function. Educates client management regarding the availability of receiving invoices and remitting payments through online applications. Manages the preparation of invoices. May also include quality assurance and audit of billing activities.

This position is full-time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm(Tuesday - Thursday, office AND Monday and Friday, remote). It may be necessary, given the business need, to work occasional overtime.

Primary Responsibilities:

• Manage day to day RCM billing production striving for operational excellence and improving our Net Promoter Scores
• Ensure RCM processes are operating effectively and continually improving our financial and operating controls
• Accountable for managing RCM financial activities and supporting GL team to ensure accurate and timely financial reporting
• Collaborate with Optum Rx operational areas working strategically to aid in achieving business and financial goals
• Improve staff productivity and help drive performance for the RCM business while leading a diverse and capable team of accountants
• Assist with data mining/reporting in billing data warehouse via online reporting tools, MS excel, and MS access
• Develop, implement, and maintain processes and procedures for accurate and timely analysis of financial data, ensuring best practices
• Develop and maintain internal control structure and procedures for financial reporting
• Resolve high level financial reporting issues
• Manage the audit process and work with outside auditors regarding accounting and reporting issues
• Review the work of others, serve as a mentor/leader, and sought out as an expert on complex or critical issues
• Develop innovative approaches for continued improvement in efficiency and effectiveness
• Performs work in a self-directed manner and works with less structured, more complex issues
• Support various special projects as required

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's Degree (or higher) in Accounting
• 4+ years of Accounting experience
• Intermediate skills of proficiency with Microsoft Excel (pivot tables, v-lookups, etc.)
• Ability to work full-time, Monday - Friday between 8:00am - 5:00pm (Tuesday - Thursday, office AND Monday and Friday, remote) including the flexibility to work occasional overtime given the business need

Preferred Qualifications:

• 4+ years of supervisory experience
• Prior RCM experience
• CPA or prior public accounting experience
• Healthcare accounting experience
• Experience with Oracle, Noetix, ServiceNow, Power BI

Telecommuting Requirements:

• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Ability to keep all company sensitive documents secure (if applicable)
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills:

• Strong written and verbal communication and interpersonal skills
• Motivated self-starter with exceptional time management skills
• Advanced analytical and information gathering skills; ability to evaluate and prioritize extensive detailed data while seeing big picture
• Prior experience successfully managing multiple requests, assessing priorities, and achieving solutions under deadlines
• Ability to think strategically and execute methodically
• Experience in large matrix organizations

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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