IT Support Instructional Assistant

IT Support Instructional Assistant

About Per Scholas: For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings.

PerScholas hires within the following states: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA

Position Title: IT Support Instructional Assistant

Office: Orlando, FL

Reports To: Managing Director

Who We Are Looking For:

We are currently seeking an Information Technology Support Instructional Assistant to join our organization. This person will join our Curriculum & Adult Learning organization. They will be responsible for the following:

Overall Focus: Candidates should be able to provide effective support in the classroom and be eager to grow their own technical knowledge. In particular, they should be able to:

• Assist the lead instructor both in and out-of-class in the teaching and administration of the class.
• Display knowledge and/or interest in the following areas: information technology, software and hardware support, network administration, technology education

What You'll Do:

Out-of-Class Tasks and Responsibilities:

• Assist and/or collaborate with the instructor to:
• Grade and/or review assessments, class projects, and other materials
• Enter student grades into LMS software and grading templates
• Update Salesforce data as necessary
• Review curriculum materials and assessments weekly and report to instructor and curriculum development team any proofreading or subject-matter errors
• Assist instructor with the preparation of daily agenda to students
• Schedule time with instructor and students to discuss class challenges
• Monitor learner attendance, certifications' progress, etc.

In-Class Tasks and Responsibilities:

• Monitor class as it is in progress - checking that overall functionality (audio, video, screen appearance, etc.) is working as needed
• Serve as class timekeeper, monitor breaks and other scheduling information
• Monitor students during test-taking and break-out group activities
• Note challenges presented during class, including (but not limited to) students who:
• Seem disengaged or uninvolved with class activities
• Are speaking more than other students (dominating) or are typically quiet

Personal Characteristics:

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission
• You are data-driven, result-oriented and a forward-looking catalyst for social change
• You have a collaborative and flexible work style. You're excited to work cross-functionally with other departments and independently
• You have a passion for teaching others and being part of a culture of continuous improvement
• You are an effective communicator with strong oral and written skills
• You are strong at managing your time and you can balance multiple projects and tasks
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions, and that talent should be recognized and recruited from many diverse sources

For this role specifically, we are targeting a salary of $41,600.00/year, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

If you have any questions about this role, please feel free to email our Talent team at jobs@perscholas.org. We look forward to viewing your application!

Equal Employment Opportunity

We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.