Workday Configuration Support Analyst

Workday Configuration Support Consultant

We are seeking a dynamic, self-driven Workday Configuration Support Consultant to support our payroll operations and system troubleshooting in a fast-paced, evolving environment. This role is critical in ensuring accurate and compliant payroll processing for U.S. and Canadian employees, diagnosing and documenting system issues, and partnering with internal and external teams to drive continuous improvement. The ideal candidate is a quick thinker, highly analytical, and ready to hit the ground running with minimal training.

Key Responsibilities:

• Diagnose, troubleshoot, and document Workday Payroll configuration issues, partnering with external AMS support for resolution.
• Support accurate and compliant payroll processing for U.S. and Canadian employees, serving as backup processor when needed.
• Collaborate with HR partners to review, update, and resolve Workday payroll tickets.
• Utilize advanced Excel skills (VLOOKUPs, Pivot Tables, data validation) to support payroll audits and reporting.
• Contribute to stabilization and continuous improvement efforts following the transition from Employee Central to Workday.
• Spend approximately 80% of time working within Workday (ticketing, payroll, reporting) and 20% in meetings with internal and cross-functional stakeholders.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

Skills and Requirements:

• Deep expertise in Workday Payroll configuration and integration with the ability to diagnose issues, identify root cause and communicate solution to external AMS team to perform configurations.
• Demonstrated experience running U.S. and Canadian payrolls.
• Ability to work independently, adapt to changing priorities, and manage ad-hoc requests in a fast-paced environment.
• Familiarity with payroll compliance, tax rules, and reporting requirements.
• Advanced Excel skills and comfort with hands-on troubleshooting.
• Workday Payroll certification strongly preferred; must be ready to contribute immediately with minimal training.