Project Coordinator / Customer Service Representative

Project Coordinator / Customer Service Representative

Client needs a skilled and dependable member for their team. The ideal candidate will be highly organized, customer focused, and able to manage multiple projects in a fast-paced production environment. Monday through Friday 9:00 AM to 5:00 PM. Bridgeville. Temp-to-Hire with Direct Hire possibilities. $18.00 - 20.00 per hour.

Responsibilities:

• Serve as primary contact for new and existing customers: managing inquiries, quotes, and orders from start to completion
• Follow up with existing clients to ensure ongoing satisfaction and identify any new or upcoming printing needs
• Build and maintain long-term relationships with clients to enhance customer retention and loyalty
• Assist in generating quotes, preparing sales proposals, and negotiating pricing with customers
• Support the sales team with account coordination and follow-up as needed

Qualifications:

• Associate's or Bachelor's degree in Business, Marketing, or related field preferred
• Minimum 2 years of experience in customer service or inside sales, preferably in a printing or manufacturing environment
• Strong written and verbal communication skills, strong math skills.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Proficient with Microsoft Office Suite and knowledge of CRM software a plus.
• Ability to work independently and as part of a team.
• Prior experience in printing, mail, marketing, or office admin roles a plus
• Opportunities for professional growth and development