Key Account Manager - Cardiovascular - Philadelphia, PA

Key Account Manager - Cardiovascular

Territory covers: Philadelphia, Southeastern Pennsylvania, South Jersey, and Northern Delaware.

Join Amgen's Mission of Serving Patients

At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

What You Will Do

The Cardiovascular Account Manager will report into a Cardiovascular Account Director. Their primary responsibility is to assess and diagnose the current business environment in each of their assigned accounts in relation to Amgen Cardiovascular products and plan/execute actions for success in these accounts. The ideal candidate will be able to work internally through the matrix team, and externally with customers to develop strong relationships for Amgen to support portfolio performance and brand strategies at multiple touch points and levels within complex partner organizations.

Key Account Strategic Lead; Develops and executes innovative strategies to reach difficult to access health care providers and accounts in a compliant manner

Maintains comprehensive account profile / needs assessment / strategic plan

Responsible for routinely meeting with appropriate opinion leaders in Cardiology, Lipidology, Pharmacy, P&T Committee, etc., that act as partners or decision-makers within the Health System Manager assigned accounts

Presents MAC approved data and CV product messaging for approved CV products and delivers clinical messages compliantly within all governing policies

Accountable for ensuring formulary adoption in targeted / assigned hospital accounts to help drive appropriate utilization of approved CV products; works with other sales colleagues to lead and coordinate pull-through and access

Monitors Amgen business performance across Cardiovascular portfolio

Identifies drivers/barriers and coordinates pull-through initiatives across field teams

Coordinates Amgen home office engagement with customers; Works collectively with matrix and alliance team members to arrange approved promotional programs, displays and hospital initiatives that will effectively and compliantly promote assigned products

Builds and develops professional relationships with key customer decision-makers, to include (but not limited to), Hospital Pharmacy, Lipid Clinical, Heart Failure Clinical and Quality Directors (inpatient and outpatient), hospital finance decision makers within assigned accounts

Partners closely with Organized Customer Team Regional Account Executives and Regional Medical Liaisons in shared accounts

Coordinates with Reimbursement Access Value team to support open access to Amgen portfolio

Provides actionable field intelligence and recommendations to Amgen home office, including CV brand teams

Provides field insight/recommendations to Pricing/Brand/GPO teams

Leads contract delivery, business reviews and performance tracking

Organizes competitive response

Shapes the environment

Executes value/FDAMA 114 tools where appropriate

Supports value of innovation

What We Expect Of You

We are all different, yet we all use our unique contributions to serve patients. The sales professional we seek is an account manager with these qualifications.

Basic Qualifications:

Doctorate degree & 2 years of sales experience and/or related account management experience

Or Master's degree & 4 years of sales experience and/or related account management experience

Or Bachelor's degree & 6 years of sales experience and/or related account management experience

Preferred Qualifications:

3+ years of account management and/or public payor experience strongly preferred

Advanced degree (e.g. MPH, MBA, PharmD, etc.) 7+ years of healthcare sales and/or marketing experience or related experience in buying processes and decision making

Clinic, hospital, dyslipidemia, heart failure, access environment, applicable competitors, and industry experience preferred

Cardiology experience, including dyslipidemia, heart failure and acute coronary syndromes, highly preferred

A solid understanding of the current environment and trends in community cardiology practices.

Understanding of the internal and external dynamics in both dyslipidemia and heart failure (e.g.: inpatient to outpatient management and protocols, readmission programs, Electronic Management systems, performance vs quality metrics, CHF/interventional performance priorities)

District Management Experience preferred

Reimbursement / managed care experience highly desirable

Experience in public payor / agency activities, including understanding of the Local Coverage Determination Processes (LCD) strongly preferred

Knowledge of hospital committee structure, P&T process, treatment and discharge protocols, DRG and hospital reimbursement process for all assigned accounts and communicates with matrixed team on impact to our approved CV products and the competition

Functional knowledge of Medicare and Government agencies, as well as abilities that match needs to strategic account management in state or federal sector

Knowledge of payor systems, billing, coding and reimbursement processes

Knowledge of CMS policies and processes

Documented ability to work with sales force to resolve payor related issues

Additional qualifications:

Demonstrates leadership ability with a focus on influence, impact and leading without authority.

Ability to understand and identify key staff and departments that influence decision-making for biopharmaceutical product utilization within each key account, then maintain and grow relationships with these key decision makers within the accounts

Ability to identify and procure appropriate Amgen resources to achieve account objectives

Ability to analyze, interpret and draw insights from clinic economics/financial performance

Ability to analyze, interpret and draw insights from varying data sources

Ability to successfully navigate through clinic reimbursement

Excellent interpersonal skills, which include networking, influencing, negotiation, presentation and written and verbal communication

Ability to work in a fast-paced environment and handle multiple competing priorities

Creative problem-solving skills

Ability to take initiative, impart energy and enthusiasm, and work in teams

Ability to work independently

Broad range of computer skills

What You Can Expect Of Us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

Stock-based long-term incentives

Award-winning time-off plans

Flexible work models, including remote and hybrid work arrangements, where possible

Apply now and make a lasting impact with the Amgen team.