Digital Customer Experience Product Owner

Product Owner

We're looking for an individual contributor Product Owner to own the roadmap and delivery for our B2B eCommerce and product data ecosystem. You'll drive measurable outcomes—incremental digital revenue, portal adoption, and % of orders self-served—by improving the end-to-end experience from product data readiness → customer-specific catalogs/entitlements → ordering and self-service. This role partners closely with business stakeholders (especially Marketing/digital), our IT enterprise systems team, and delivery partners.

What you'll own

• B2B eCommerce (BigCommerce): customer-specific catalogs/entitlements, account structures and permissions, self-service ordering journeys, and adoption/conversion improvements
• Product Information Management (Perfion): taxonomy and attribute strategy, enrichment workflows, publishing readiness, and data quality for digital channels
• Integrations (OIC): requirements for reliable data flows across platforms (product/customer/pricing/order), including SLAs, error handling, reconciliation, and monitoring expectations

What you'll do

• Own and continuously refine a multi-quarter roadmap and prioritized backlog for B2B eCommerce PIM capabilities
• Lead discovery with stakeholders and customers/users to identify friction in critical journeys (search/browse, product detail readiness, account-specific visibility, reorder, checkout, order status)
• Define requirements for customer-specific catalogs/entitlements (who sees/gets what) roles/permissions, and account hierarchy behavior
• Drive product data readiness at scale (large catalog footprint), improving taxonomy, attributes, and enrichment workflows that impact findability and conversion
• Define integration requirements and "data contracts" via OIC: what moves, when (real-time vs batch), validation rules, failure handling, retries, reconciliation, and business-impact SLAs
• Coordinate delivery with the development agency, Enterprise Apps, and integration vendor—writing epics/user stories, acceptance criteria, and leading UAT and release readiness
• Establish and track KPIs: incremental revenue, portal adoption, % self-served orders, funnel performance, and reduction of data/integration-related issues
• Support operational excellence: release communications, training/enablement, and post-launch measurement

Required qualifications

• 5+ years in a Product Manager / Product Owner / Platform Owner role for B2B eCommerce, PIM/MDM, or integration-heavy digital platforms
• Proven experience defining B2B capabilities like customer-specific catalogs/entitlements, account hierarchies, and roles/permissions
• Strong delivery leadership with cross-functional teams and vendors (backlog → build → launch → adoption)
• Solid understanding of integration concepts (APIs/iPaaS/ETL; real-time vs batch tradeoffs) and how data quality impacts customer experience
• Strong communication, stakeholder management, and prioritization skills in a multi-business-unit environment

Preferred qualifications

• Experience with BigCommerce B2B, Perfion, and/or Oracle Integration Cloud (OIC)
• Experience operating in large-catalog environments and improving taxonomy/attribute strategies
• Analytics mindset (funnels, adoption metrics, experimentation/iteration)

Ralliant Corporation Overview

Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.

About Dynapar

Dynapar offers the world's broadest range of encoders, resolvers and accessories for motion feedback control. For 50 years, the four brands of Dynapar have been providing innovative, customized system solutions for virtually any heavy-, industrial, servo- or light-duty application.

Pay Range

The salary range for this position (in local currency) is 81,200.00 - 150,800.00