Channel Account Manager

Channel Account Manager

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Role: The Channel Account Manager drives the growth of Xylem Flygt products through channel partners (distributors) within their assigned market vertical and region (Northeast/Mid Atlantic US). This role collaborates closely with Sales Management and channel partners to take share through the increased sales of Flygt products and digital solutions, while maintaining a comprehensive understanding of municipal and industrial markets across the territory. Success in this role requires a relentless focus on results, strong commercial leadership, and ability to challenge partners and internal teams to deliver value to our customers and stakeholders.

Essential Duties/Principal Responsibilities:

• Build and maintain strategic partnerships with channel partners and drive accountability for executing on growth plans
• Develop and maintain strong relationships with channel partners to drive solution-based sales and customer satisfaction.
• Collaborate with partners to identify key opportunities that support revenue growth.
• Coordinate with product line managers and marketing teams to deliver product training and communicate complementary service offerings.
• Lead quarterly business reviews with data-driven insights, corrective actions and measurable improvement expectations
• Resolve partner-related issues and sales conflicts promptly, ensuring compliance with Xylem policies.
• Conduct regular business reviews and recommend strategies for improvement.
• Create partner-specific sales and marketing plans to expand market share.
• Utilize CRM tools to manage daily activities, maintain accurate sales records, and support reporting for revenue objectives, including scorecards and KPIs.
• Work with channel partner leadership to develop joint business plans aligned with shared goals.
• Assist marketing in identifying new markets and product opportunities.
• Train channel partners on selection tools to ensure accurate product recommendations for applications.
• Monitor and report competitor activities within assigned territories.
• Participate in prospecting calls with channel partners targeting end customers, EPC firms, and engineering accounts.
• Attend trade shows and industry events to stay informed on product trends and market developments.
• Motivate and influence non-direct reports to execute strategic initiatives effectively.

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

• Bachelor's degree required
• At least 5 years of field sales experience
• Proven channel management experience: wastewater/pump industry background preferred
• Strong communication and organizational skills with solid computer proficiency
• Expertise in consultative and value-based selling
• Ability to manage sales funnels effectively using CRM tools
• Demonstrated leadership capabilities
• Excellent interpersonal and presentation skills
• Outstanding oral and written communication skills

Preferred Qualifications:

• Basic computer, fast-track market developer, managerial, interpersonal, broad knowledge of vertical market (Transport) industry, trade associations, codes/standards, presentation skills, and excellent technical capabilities.
• Knowledge of Salesforce.com

Physical Demands:

• Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.
• Shop/Job Site: Daily exposure to warehouse/shop. Exposure to undesirable field elements at treatment plants or contractor's site.
• Standard weekly hours: 40· Travel: 50-75%

The estimated salary range for this position is $100,000 to $120,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.