Key Account Manager - Team Lead - EDC Retail - Indore

Key Account Manager - Team Lead - EDC Retail - Indore

Indore, Madhya Pradesh

Sales – General Trade QR

On-roll / On-site

Paytm is India's leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks' financial instruments. To further enhance merchants' business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.

EDC Retail – EDC is one of Paytm's business tool to help merchant grow and manage their business through simplicity and data driven technology.

Expectations/ Requirements

The incumbent will be expected to increase sales of our devices amongst merchants in a specified area.

The role will require physical movement into micro markets, identifying and selling to good quality merchants.

Minimize risks of fraud, chargebacks by ensuring good quality of merchant onboarding

Adhere to the risk guidelines shared by the team. Visit merchant and resolve issues highlighted as high risk.

Seek references of other good merchants from the converted clients

Engage with various Business & Technology Teams within Paytm to identify common bottlenecks esp. on Technology front.

Be a brand ambassador for Paytm – Stay Hungry, Stay Humble, Stay Relevant!

Superpowers/ Skills that will help you succeed in this role

Identify and meet potential clients by growing, maintaining and leveraging your network.

Should have good exposure in B2B field sales, cold calling, pre-sales and lead generation

Understanding of Technology and User Experience

Should possess good communication, sales and negotiation skills

Willingness to experiment and improve continuously

Education: Applicants must possess bachelor's degree or above.