Spanish Speaking Customer Service For Aviation Industry - Remote Eligible

Spanish Speaking Customer Service Representative In Aviation

Join Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language across diverse industries worldwide. Our expertise encompasses social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We are committed to connecting skilled individuals with the right employers through a tailored recruitment process that ensures mutual satisfaction and success. We are proud to announce an exciting opportunity for a Spanish Speaking Customer Service Representative in the Aviation industry. In this role, you will leverage your language skills and customer service expertise to support clients in a fast-paced, dynamic environment. If you are passionate about delivering exceptional service and want to play a vital role in enhancing the customer experience in the aviation sector, we would love to hear from you. This position not only allows you to use your language skills but also provides a platform for personal and professional growth as part of our commitment to helping you find your dream job abroad. Join us in shaping the future of customer service in aviation while working in a multicultural team setting that values your input and development.

Responsibilities

• Provide exceptional customer service support to Spanish-speaking clients in the aviation industry.
• Handle customer inquiries via phone, email, and live chat in a professional and timely manner.
• Resolve complaints and issues effectively while maintaining a high degree of customer satisfaction.
• Assist customers with flight bookings, changes, and cancellations in Spanish.
• Maintain accurate records of customer interactions and transactions using our CRM system.
• Collaborate with team members to improve customer service processes and communication strategies.
• Stay updated on company policies and procedures to provide accurate information to customers.