Spanish Speaking Customer Support For Social Media - Remote Eligible

Spanish Speaking Customer Support Representative

Join Our Social Media Support Team! Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a Spanish Speaking Customer Support representative for our Social Media division. If you are fluent in Spanish and have a passion for engaging with customers in a digital landscape, this role is perfect for you!

In this dynamic position, you will assist Spanish-speaking customers with their inquiries and support them in navigating our social media platforms. You will play a crucial role in enhancing our customer experience through effective communication and engagement. If you're ready to make your mark in the world of social media and work in a vibrant team, we want to hear from you!

Your Responsibilities

1. Provide exceptional customer support to Spanish-speaking clients via social media channels.
2. Respond promptly to customer inquiries, comments, and messages, ensuring a positive experience.
3. Document customer interactions accurately and efficiently in our CRM system.
4. Collaborate with team members to meet service goals and improve overall customer satisfaction.
5. Participate in ongoing training to stay updated on social media trends and best practices.