Spanish Speaking Customer Service For Construction Industry

Spanish Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language in various countries, specializing in industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We pride ourselves on our ability to connect talent with opportunities, ensuring a perfect match between candidates and employers. Currently, we are seeking a Spanish Speaking Customer Service Representative for the construction industry. This role is essential for providing exceptional customer support to our clients, addressing inquiries, and resolving issues while maintaining a strong focus on the construction sector. The successful candidate will act as a liaison between our Spanish-speaking customers and our team, ensuring clear communication and excellent service. If you're passionate about helping people and thrive in a fast-paced environment, this position offers a unique opportunity to work with a diverse clientele and engage with the exciting world of construction while using your language skills.

Responsibilities

• Provide exceptional customer service to Spanish-speaking clients in the construction industry.
• Respond to customer inquiries via phone, email, and chat in a timely manner.
• Assist customers with product information, order status, and troubleshooting.
• Resolve customer complaints and issues in a professional and efficient manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with internal teams to improve customer service processes and experience.
• Stay updated on construction industry trends and products to provide informed support.