Spanish Speaking Customer Service For Healthcare Industry - Remote Eligible

Spanish Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our commitment to matching the best candidates with the right employers makes us a trusted partner in your career journey. We are currently seeking a dedicated and passionate Spanish Speaking Customer Service Representative for the Healthcare industry. In this role, you will be at the forefront of delivering exceptional customer service to Spanish-speaking clients, ensuring their queries are handled with professionalism and care. You'll be part of a dynamic team that thrives on making a difference in the lives of customers by providing them with the support they need. The ideal candidate will have a strong background in customer service, particularly within the healthcare sector, and will be driven to help individuals navigate their healthcare needs effectively. Join us in making a positive impact on people's lives while advancing your career in a global setting.

Responsibilities

• Provide exceptional customer service to Spanish-speaking clients in the healthcare industry.
• Respond to inquiries via phone, email, and live chat in a timely and professional manner.
• Assist customers with understanding their healthcare options and benefits.
• Document customer interactions and maintain accurate records in the system.
• Resolve customer complaints and concerns with empathy and effective solutions.
• Collaborate with healthcare professionals to provide accurate information to clients.
• Stay updated on healthcare policies, products, and services to offer comprehensive support.