Spanish Speaking Customer Service For Automotive Industry - Remote Eligible

Spanish Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries, and we are excited to announce a new opportunity for a Spanish Speaking Customer Service Representative in the Automotive industry. Our company specializes in connecting talented individuals with employers across various sectors including healthcare, travel, and telecommunications. We pride ourselves on our dedicated recruitment process that ensures we match the best candidates with the right employers. This role is ideal for individuals who possess strong communication skills in both Spanish and English and are passionate about delivering exceptional customer service within the automotive sector. As part of our commitment to finding the perfect job for you, we will guide you throughout the recruiting process, ensuring that you secure a position that aligns with your career goals while providing the chance to work in an international environment. Join us to leverage your language skills and customer service expertise, and take your career to the next level with a prestigious automotive company. Don't miss out on this chance to make an impactful career move with Patrique Mercier Recruitment.

Responsibilities

• Provide exceptional customer service and support to Spanish-speaking clients in the automotive industry.
• Handle inquiries and resolve issues related to automotive products and services via phone, email, and chat.
• Process orders, returns, and exchanges efficiently and accurately.
• Maintain up-to-date knowledge of automotive products, services, and promotions to assist customers effectively.
• Collaborate with other departments to ensure customer satisfaction and timely resolution of issues.
• Document customer interactions and feedback in the customer relationship management (CRM) system.
• Conduct follow-up calls or emails to ensure customer satisfaction and foster long-term relationships.