Spanish Speaking Customer Service For Biotechnology Industry - Remote Eligible

Spanish Speaking Customer Service Representative

Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language across various countries, is excited to announce an open position for a Spanish Speaking Customer Service Representative in the thriving Biotechnology industry. With expertise in diverse sectors including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications, we specialize in connecting the best candidates with the right employers, ensuring a smooth hiring process tailored to your needs. At Patrique Mercier Recruitment, a project owned by The House of Mercier, we are dedicated to helping individuals find their dream job abroad, fostering not only career growth but also personal fulfillment. This position is perfect for those who are passionate about providing exceptional customer service and have a keen interest in the biotechnology sector. You will play a vital role in supporting the company's mission while enhancing your career in an international setting. If you are looking to make a meaningful impact in the biotechnology industry and communicate in your native language, we invite you to apply and take the next step in your professional journey with us.

Responsibilities

• Provide exceptional customer service in Spanish to clients in the biotechnology sector.
• Handle inquiries and resolve issues promptly and effectively via phone, email, and chat.
• Collaborate with team members to ensure a seamless customer experience.
• Maintain detailed records of customer interactions and transaction activities.
• Educate customers on product features, benefits, and usage instructions.
• Assist in troubleshooting customer problems and provide appropriate solutions.
• Develop and foster positive relationships with clients to encourage repeat business.