Spanish Speaking Customer Service For Telecommunications Industry - Remote Eligible

Spanish Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language in other countries. We specialize in various industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We are currently seeking a dedicated and enthusiastic Spanish Speaking Customer Service Representative for the Telecommunications industry. This role offers an excellent opportunity for individuals looking to enhance their career in a dynamic, fast-paced environment while helping customers navigate their telecommunications needs. Our recruitment process ensures that we match the best candidates with the right employers, and we are committed to helping you find your dream job abroad. If you are passionate about customer service and speak Spanish fluently, we want to hear from you. Join us at Patrique Mercier Recruitment, owned by The House of Mercier, and take the first step towards a rewarding career in customer service within the thriving telecommunications sector. Your people skills and language proficiency will make a real difference in providing exceptional support to our clients.

Responsibilities

• Provide exceptional customer service and support to Spanish-speaking clients in the telecommunications industry.
• Assist customers with inquiries regarding products, services, and technical issues.
• Resolve customer complaints and issues promptly and effectively while maintaining a high level of customer satisfaction.
• Maintain accurate and detailed records of customer interactions and transactions in the database.
• Collaborate with team members and other departments to improve customer service processes and enhance the customer experience.
• Stay current with telecommunications products, services, and industry trends to better assist customers.
• Achieve individual and team performance targets as set by management.