Spanish Speaking Customer Service For Insurance Industry - Remote Eligible

Spanish Speaking Customer Service Position

Patrique Mercier Recruitment, the leading agency specializing in connecting candidates with job opportunities in their native language across various countries, is excited to announce an opening for a Spanish Speaking Customer Service position in the Insurance industry. We are dedicated to helping individuals find their dream jobs abroad, with expertise in multiple sectors including social media, gaming, healthcare, retail, travel, automotive, financial services, insurance, energy, and telecommunications. Our thorough recruitment process ensures that we match the best candidates with the right employers, allowing for a harmonious and productive working relationship. As a Spanish Speaking Customer Service representative, you will play a vital role in ensuring customer satisfaction and supporting our insurance clients. Your ability to communicate effectively in both Spanish and English will be essential in providing exceptional service and resolving inquiries with clarity. Join us in empowering careers and making a difference in the lives of our candidates and clients.

Responsibilities:

• Provide exceptional customer service to Spanish-speaking clients in the insurance sector.
• Assist clients with inquiries regarding insurance products and services.
• Resolve customer complaints and issues promptly and efficiently.
• Process insurance claims and provide necessary information to clients throughout the process.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with the insurance team to meet customer needs and expectations.
• Conduct follow-up communications to ensure customer satisfaction and retention.