Spanish Speaking Customer Service For Pharmaceuticals Industry - Remote Eligible

Spanish Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We are currently seeking a dedicated Spanish Speaking Customer Service Representative to join our team in the Pharmaceuticals industry. This role is key for bridging communication between our pharmaceutical clients and Spanish-speaking consumers. As a customer service professional in this sector, you will utilize your language skills to provide effective support, resolve inquiries, and establish trust with clients. Being part of our recruitment process means you will be matched with the right employer who values your bilingual capabilities. At Patrique Mercier Recruitment, we are committed to helping you find your dream job abroad, where you can make a difference. Our team is dedicated to ensuring every candidate finds a position that aligns with their skills and aspirations, while also meeting the needs of our clients. If you are passionate about customer service and are excited to work in the dynamic pharmaceutical industry, we encourage you to apply for this opportunity.

Responsibilities

• Provide excellent customer service in Spanish to clients in the pharmaceuticals industry.
• Respond to customer inquiries via phone, email, and chat promptly and professionally.
• Assist customers with product information, orders, and claims regarding pharmaceutical products.
• Resolve customer complaints effectively and efficiently while maintaining a positive attitude.
• Maintain accurate records of customer interactions and transactions in our database.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Stay updated on pharmaceutical products and industry regulations to provide informed support.