Portuguese - speaking Customer Service For Tobacco Dept. Work From Home In Greece - Remote Eligible

Customer Service Representative

Patrique Mercier Recruitment ES is delighted to announce an exciting opportunity for Portuguese-speaking individuals to join the Tobacco Department as Customer Service Representatives, with the flexibility to work from home in Greece! If you are enthusiastic about customer service and enjoy providing support in an engaging environment, this role is perfect for you. You will assist Portuguese-speaking customers with their inquiries related to tobacco products, ensuring they receive informative and satisfactory responses. Join a dynamic team that values your contributions and offers a supportive work-from-home culture!

Your Responsibilities

Deliver exceptional customer service to Portuguese-speaking clients through various communication channels, including phone, email, and live chat.

Assist customers with inquiries regarding tobacco products, provide accurate information, and resolve any issues they may have.

Maintain a professional and friendly demeanor in all customer interactions.

Accurately document customer interactions to support improvements in service and processes.

Collaborate with team members to enhance customer satisfaction and retention.

Engage in continuous training to stay current on product knowledge and customer service best practices.