Portuguese Speaking Customer Support For Social Media

Portuguese Speaking Customer Support Representative For Social Media

Join Our Social Media Support Team! Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a Portuguese Speaking Customer Support representative for Social Media. If you are fluent in Portuguese and have a passion for online engagement and customer service, this role is perfect for you!

In this dynamic position, you will assist Portuguese-speaking customers through various social media channels, addressing inquiries, concerns, and providing support to enhance their online experience. If you thrive in a fast-paced environment and love interacting with people while showcasing excellent customer service skills, we want to hear from you!

Your responsibilities include:

• Providing exceptional customer support to Portuguese-speaking clients via social media platforms.
• Assisting customers with inquiries regarding our services, ensuring timely and effective responses.
• Documenting customer interactions accurately in our CRM system.
• Collaborating with team members to enhance service performance and customer satisfaction.
• Staying updated on social media trends and customer engagement strategies.