Portuguese Speaking Customer Service For Energy (oil & Gas) Industry - Remote Eligible

Portuguese Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language in various countries, with a specialized focus across diverse industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We pride ourselves on our dedication to matching the best candidates with the right employers through a meticulous recruitment process. Currently, we are seeking a Portuguese Speaking Customer Service Representative for the Energy (Oil & Gas) industry. This exciting role promises an opportunity to work in a dynamic environment, engaging with customers and providing support in their native language. You will be part of a team that is pivotal to ensuring customer satisfaction in the energy sector, addressing inquiries, resolving issues, and promoting our client's services. If you are passionate about providing exceptional customer service and are looking to join a rewarding industry and an innovative company, then this position could be the perfect fit for you. Join us at Patrique Mercier Recruitment, a project owned by The House of Mercier, to explore how we can help you find your dream job abroad.

Responsibilities

Provide exceptional customer service in Portuguese to clients in the Oil & Gas sector

Handle customer inquiries and provide accurate information regarding products and services

Resolve customer complaints and issues in a timely and professional manner

Assist customers with account management and service-related inquiries

Document and track customer interactions using CRM software

Collaborate with team members to improve service processes and customer satisfaction

Provide feedback to management on customer trends and service improvements