Portuguese Speaking Customer Service For Renewable Energy Industry - Remote Eligible

Portuguese Speaking Customer Service Representative

Patrique Mercier Recruitment is proud to announce an exciting opportunity for a Portuguese Speaking Customer Service Representative in the thriving Renewable Energy sector. As the leading agency for candidates seeking jobs in their native language abroad, we are dedicated to matching the right talent with top employers across various industries including social media, gaming, healthcare, and of course, renewable energy. Our recruitment process is designed to ensure that all candidates find their ideal job that aligns with their skills and aspirations. We are currently seeking a dynamic individual who is passionate about customer service and has a strong interest in renewable energy. This role will not only allow you to leverage your language skills but also contribute to a sustainable future by assisting customers in navigating our client's offerings in the clean energy space. This is a fantastic opportunity to work in an industry that is crucial for our planet's future, all while being part of a global team committed to exceptional service.

Responsibilities

• Provide exceptional customer support in Portuguese for clients in the Renewable Energy sector.
• Resolve customer inquiries and issues via phone, email, and live chat promptly and professionally.
• Educate customers about renewable energy products and services.
• Assist customers with account management including billing inquiries and service changes.
• Document customer interactions and maintain accurate records in the company database.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Stay informed about industry trends and company offerings to provide informed support.