Portuguese Speaking Customer Service For Automotive Industry - Remote Eligible

Portuguese Speaking Customer Service Representative

Join Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language abroad, as we are currently in search of a dedicated Portuguese Speaking Customer Service Representative for the Automotive industry. Our agency specializes in connecting talented individuals with excellent job opportunities across various sectors including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. At Patrique Mercier Recruitment, we pride ourselves on our rigorous recruitment process, ensuring that we match the best candidates to the right employers. In this role, you will serve as a crucial link between our clients and their customers, ensuring that their needs are met while promoting brand loyalty and satisfaction. If you are passionate about providing top-notch customer support and possess fluency in Portuguese, we invite you to apply and discover how we can help you find your dream job abroad. Join us in delivering outstanding service in the automotive sector and play a key role in enhancing customer experiences!

Responsibilities:

• Provide exceptional customer service to Portuguese-speaking clients in the automotive industry.
• Respond to customer inquiries via phone, email, and chat in a timely manner.
• Assist customers with product information, order tracking, and technical support issues.
• Resolve customer complaints efficiently and ensure a high level of satisfaction.
• Work collaboratively with team members to improve overall service and customer experience.
• Maintain accurate records of customer interactions and transactions.
• Provide feedback to management regarding customer concerns and areas for improvement.