Patrique Mercier Recruitment ES is thrilled to present an opportunity for a Portuguese Speaking Customer Experience Representative! If you're passionate about delivering exceptional service and want to connect with customers, this role is perfect for you.
As a key member of our team, you will engage with our Portuguese-speaking clients, addressing their inquiries and ensuring they have a memorable experience with our products and services. Your excellent communication skills will be vital in fostering customer satisfaction.
Provide outstanding support to Portuguese-speaking customers through phone, email, and chat communications.
Respond to customer inquiries, resolve issues, and offer pertinent information regarding our services.
Document customer interactions accurately for follow-up and service improvement.
Collaborate with team members to enhance customer experience and service efficiency.
Engage in regular training sessions to broaden your knowledge and skill set.