Portuguese Speaking Customer Service For Construction Industry - Remote Eligible

Portuguese Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in multiple industries, including social media, gaming, healthcare, retail and e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we match the best candidates with the right employers. We are currently seeking a Portuguese Speaking Customer Service Representative for the construction industry. This role is vital for supporting our clients in providing excellent service to their customers while addressing inquiries, resolving issues, and ensuring client satisfaction. The successful candidate will have the opportunity to showcase their skills in a dynamic and international environment. If you have a passion for customer service and want to work in an exciting industry, we invite you to join our team to help bridge the gap between customers and our construction clients. At Patrique Mercier Recruitment, we are dedicated to helping candidates find their dream job abroad, so you can expect a supportive and enriching experience as you take this exciting step in your career.

Responsibilities

• Provide exceptional customer service to clients in the construction industry.
• Respond to customer inquiries and provide accurate information regarding services and products.
• Address and resolve customer complaints in a professional manner.
• Process orders and manage customer accounts efficiently.
• Collaborate with the construction team to ensure customer needs are met.
• Maintain up-to-date knowledge of industry trends and product offerings.
• Document customer interactions and feedback to improve service quality.