Portuguese Speaking Customer Service For Transportation (rail, Shipping, Etc.) - Remote Eligible

Portuguese Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language across the globe, specializing in sectors such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We are dedicated to matching the best candidates with the right employers, leveraging our extensive network and expertise in recruitment. Currently, we are looking for a Portuguese Speaking Customer Service representative for the transportation sector, encompassing rail, shipping, and related industries. This role offers the opportunity to work in a dynamic environment where customer satisfaction is paramount. You will be part of a vibrant team that focuses on providing exceptional service and support. This position not only allows you to utilize your language skills but also presents a chance to immerse yourself in the transportation industry. If you are passionate about customer service and are eager to help customers navigate their transportation needs while communicating in Portuguese, then this is the perfect role for you. Join us at Patrique Mercier Recruitment and take your career to the next level while helping people connect with essential services in their native language.

Responsibilities

• Provide exceptional customer service to Portuguese-speaking clients in the transportation sector.
• Assist customers with inquiries regarding transportation options including rail and shipping.
• Resolve customer issues and complaints efficiently and professionally.
• Collaborate with team members to ensure a seamless customer experience.
• Document interactions with customers in the company database.
• Stay updated on transportation policies, procedures, and services.
• Assist with booking and scheduling transportation services for clients.