Portuguese Speaking Customer Support For Automotive Insurance & Claims Dept. - Remote Eligible

Portuguese Speaking Customer Support Representative

Join Our Team in the Automotive Sector! Patrique Mercier Recruitment ES is excited to announce an opportunity for a Portuguese Speaking Customer Support representative in the Automotive Insurance & Claims Department. If you are fluent in Portuguese and have a keen interest in the automotive industry, this role is designed for you!

In this essential position, you will provide support to Portuguese-speaking customers regarding their insurance inquiries and claims, ensuring they receive clear guidance and assistance throughout the process. If you are ready to grow your career in a dynamic environment and make a positive impact on customer experiences, we want to hear from you!

Your Responsibilities

1. Provide top-notch customer support to Portuguese-speaking clients in the automotive insurance sector via phone, email, and chat.
2. Assist customers with inquiries about their insurance policies and claims processes, offering solutions and guidance.
3. Accurately document customer interactions in our CRM system.
4. Collaborate with team members to meet service objectives and enhance overall customer satisfaction.
5. Participate in ongoing training to stay updated on insurance regulations and industry best practices.