Polish - speaking Customer Service For Airline Reservations Department In Greece

Airline Reservations Customer Service Representative

Patrique Mercier Recruitment ES is thrilled to announce a fantastic opportunity for Polish-speaking individuals to join the Airline Reservations Department in Greece as Customer Service Representatives! If you have a passion for travel and enjoy providing top-notch support to customers, this role is tailor-made for you. You will assist Polish-speaking customers with their inquiries regarding airline reservations, helping them navigate their travel plans smoothly and efficiently. Be part of a dynamic team dedicated to delivering exceptional service in the airline industry!

Your responsibilities include:

• Providing outstanding customer service to Polish-speaking clients through various communication channels such as phone, email, and live chat.
• Assisting customers with airline inquiries, managing reservations, and resolving any issues promptly.
• Maintaining a friendly, professional demeanor while interacting with customers.
• Documenting customer interactions accurately to support continuous improvements in service.
• Collaborating with colleagues and airline partners to ensure an exceptional customer experience.
• Engaging in ongoing training to stay updated on industry trends and customer service best practices.