Polish - speaking Customer Service For Online Retail Department In Greece - Remote Eligible

Customer Service Representative

Patrique Mercier Recruitment ES is delighted to offer an exciting opportunity for Polish-speaking individuals to join the Online Retail Department in Greece as Customer Service Representatives! If you have a passion for e-commerce and enjoy providing exceptional support, this is the perfect role for you. You will assist Polish-speaking customers with their inquiries regarding online retail products, ensuring they have a seamless and satisfactory shopping experience. Become a vital part of a dynamic team that values your contributions and fosters a supportive work environment!

Your Responsibilities

Provide outstanding customer support to Polish-speaking clients through various communication channels, including phone, email, and live chat.

Handle customer inquiries, resolve complaints, and offer detailed product information.

Maintain a positive and professional demeanor in all interactions with customers.

Accurately document customer interactions to aid in service improvements.

Collaborate with team members and other departments to resolve customer issues effectively.

Engage in continuous training to stay updated on products, services, and customer service best practices.