Polish - speaking Customer Support For Logistics Department In Athens, Greece

Polish-Speaking Customer Support Representative

Join Our Logistics Team! Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for a Polish-Speaking Customer Support representative in the Logistics Department, based in vibrant Athens, Greece! If you are fluent in Polish and are looking to make an impact in the logistics industry, this position is perfect for you!

In this essential role, you will assist Polish-speaking customers with their inquiries related to logistics and transportation services, ensuring they receive the necessary support for a seamless experience. Work in a dynamic and collaborative environment while enjoying the rich culture and history of Athens. If you're ready to take your career to new heights, we want to hear from you!

Your Responsibilities

1. Provide excellent customer support to Polish-speaking clients in the logistics sector via phone, email, and chat.
2. Assist customers with inquiries related to their shipments, ensuring timely and accurate information is provided.
3. Document customer interactions accurately in our CRM system.
4. Collaborate with team members to meet service level targets and improve overall customer satisfaction.
5. Engage in ongoing training to stay updated on logistical operations and industry trends.