Polish - speaking Customer Service For Hotel Reservations Department In Greece - Remote Eligible

Hotel Reservations Department Customer Service Representative

Patrique Mercier Recruitment ES is thrilled to present an exciting opportunity for Polish-speaking individuals to join the Hotel Reservations Department in Greece as Customer Service Representatives! If you are passionate about travel and hospitality and enjoy assisting customers in making memorable experiences, this position is perfect for you. You will be responsible for assisting Polish-speaking clients with their inquiries related to hotel reservations, ensuring they receive exceptional support while planning their trips. Become a part of a vibrant team dedicated to providing outstanding service in the hospitality sector!

Your Responsibilities:

• Deliver exceptional customer service to Polish-speaking clients via phone, email, and live chat.
• Assist customers with hotel reservations, address inquiries, and resolve issues effectively.
• Maintain a friendly and professional demeanor in all customer interactions.
• Document customer interactions accurately to contribute to service improvements.
• Collaborate with team members and hotel partners to ensure a seamless customer experience.
• Engage in training sessions to stay updated on the latest industry trends and best practices in hospitality.