Polish - speaking Customer Support For Subscription - based Services Department - Remote Eligible

Polish-Speaking Customer Support Representative

Join Our Dynamic Team! Patrique Mercier Recruitment ES is excited to announce an opportunity for a Polish-Speaking Customer Support representative in the Subscription-Based Services Department! If you are fluent in Polish and have a passion for providing excellent customer service, we want you to be part of our team!

In this crucial role, you will assist Polish-speaking customers with their inquiries and support them in navigating our subscription services. Whether it's addressing questions or resolving issues, your goal will be to ensure a positive customer experience. If you're ready to contribute your skills in a friendly and supportive environment, we would love to hear from you!

Your Responsibilities

1. Provide excellent customer support to Polish-speaking clients through various communication channels such as email, chat, and phone.
2. Assist customers with inquiries related to subscription services, ensuring clarity and satisfaction.
3. Accurately document customer interactions and feedback in our CRM system.
4. Collaborate with team members to meet service goals and enhance customer satisfaction.
5. Engage in training and development opportunities to improve service delivery and product knowledge.