Polish Speaking Customer Service For Aviation Industry In Athens Greece

Customer Service Representative

Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for Polish-speaking individuals to join the Customer Service team in the aviation industry in beautiful Athens, Greece! If you are passionate about aviation and enjoy helping customers, this role is perfect for you. In this position, you will assist Polish-speaking clients with their inquiries, ensuring a smooth and positive experience in their interactions with the aviation industry. Join a dynamic team and contribute to providing excellent service while experiencing life in one of the most historic and vibrant cities in Europe.

Your Responsibilities

• Effectively communicate with Polish-speaking clients through phone, email, and chat.
• Assist customers with inquiries related to flight bookings, baggage, and other services.
• Resolve issues and complaints in a timely and professional manner.
• Maintain a positive and helpful demeanor during all interactions.
• Document customer interactions accurately for service improvement.
• Collaborate with team members to achieve operational goals and enhance customer satisfaction.
• Engage in training and development programs to stay informed about industry standards.