Nordic Speaking Technical Support Advisor

Nordic Speaking Technical Support Advisor

Patrique Mercier Recruitment is excited to announce a unique opportunity for a Nordic Speaking Technical Support Advisor! This role is perfect for individuals who are fluent in one or more of the Nordic languages (Swedish, Danish, Norwegian, Finnish) and are passionate about providing exemplary customer support in the tech industry.

In this position, you will deliver top-tier technical assistance to Nordic-speaking customers, helping to troubleshoot and resolve a variety of issues related to our products and services. Your expertise will play a critical role in ensuring customer satisfaction and loyalty.

Join our collaborative and dynamic team where you can make a significant impact on customer experiences while advancing your career!

Responsibilities

• Provide exceptional technical support to Nordic-speaking customers through phone, email, and chat channels.
• Troubleshoot and resolve a wide array of technical issues involving hardware, software, and networking.
• Document all customer interactions and solutions accurately within the support system.
• Collaborate with team members to improve service quality and share insights.
• Stay updated on product knowledge and company policies to provide accurate information.
• Maintain a professional and customer-oriented attitude in all interactions.