Patrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for Nordic-speaking individuals to join our tech support team in the beautiful city of Athens, Greece! This role is perfect for candidates who are enthusiastic about technology and are eager to provide exceptional support to clients in the Information Technology industry. As a member of our dynamic team, you will assist Nordic-speaking customers with their technical queries, ensuring they enjoy a seamless experience with our IT solutions. Discover the rich culture of Athens while launching your career in tech support!
Deliver outstanding technical support to Nordic-speaking clients via multiple communication channels.
Diagnose and resolve a variety of technical issues swiftly and efficiently.
Assist customers in properly utilizing IT products and services.
Maintain accurate and thorough records of customer interactions and resolutions.
Work collaboratively with team members to enhance the overall customer experience.
Engage in training sessions to further develop your technical expertise.