Nordic Speaking Customer Service For Logistics & Supply Chain Industry - Remote Eligible

Nordic Speaking Customer Service Professional

Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language across various countries, is excited to announce a new opportunity for a Nordic Speaking Customer Service professional in the Logistics & Supply Chain industry. Our company excels in connecting skilled candidates with reputable employers in a variety of fields including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial services, insurance, energy, and telecommunications. We take pride in our recruitment process, which ensures we match the best candidates with the right employers. Our commitment to understanding the unique needs of each candidate and employer allows us to facilitate successful career placements. As we embrace the dynamic world of consumer services, we invite you to join our team, where you will play a crucial role in delivering exceptional customer service support in Nordic languages, contributing to the efficiency and effectiveness of the logistics and supply chain operations.

Responsibilities

• Provide outstanding customer service support in Nordic languages via phone, email, and chat.
• Resolve customer inquiries and complaints related to logistics and supply chain operations.
• Collaborate with logistics and supply chain teams to ensure timely and accurate order fulfillment.
• Assist customers with tracking shipments and managing delivery schedules.
• Maintain a thorough understanding of company products and services to provide informed assistance.
• Document customer interactions accurately in the customer relationship management (CRM) system.
• Identify opportunities for process improvements and relay customer feedback to the management team.