Nordic Speaking Customer Service For Healthcare Industry - Remote Eligible

Nordic Speaking Customer Service Representative

Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language abroad, is excited to announce an opening for a Nordic Speaking Customer Service Representative in the healthcare industry. Our company specializes in connecting talented individuals with opportunities in various sectors including social media, gaming, healthcare, retail, and more. We pride ourselves on our robust recruitment process that ensures the best candidates are matched with the right employers, facilitating a smooth transition into exciting roles overseas. If you're passionate about providing exceptional customer service within the healthcare sector and are fluent in Nordic languages, we encourage you to apply and take the next step towards your dream job. As part of The House of Mercier, we are dedicated to helping you navigate the recruitment process and find a position that fits your skills and aspirations. Join us and become part of a dynamic team that values your language capabilities and customer service expertise in a meaningful industry.

Responsibilities:

• Provide exceptional customer service to Nordic-speaking clients in the healthcare industry.
• Assist customers with inquiries related to healthcare services and products.
• Resolve customer issues promptly and efficiently while maintaining a high level of professionalism.
• Educate clients about our healthcare offerings and services in their native language.
• Document customer interactions and feedback accurately in the system.
• Collaborate with internal teams to enhance customer satisfaction and streamline processes.
• Participate in training and development programs to improve product knowledge and service skills.