Nordic Speaking Customer Service For Finance Industry

Nordic Speaking Customer Service Representative

Join Patrique Mercier Recruitment, the leading agency specializing in connecting candidates with job opportunities in their native language abroad. We operate across several thriving industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our commitment to excellence ensures that we pair the best talent with the ideal employers through a streamlined recruitment process. We are currently seeking a Nordic Speaking Customer Service Representative to support our clients in the finance industry. This role will require fluency in one of the Nordic languages and will focus on delivering outstanding customer service to enhance the client experience. As our representative, you will work collaboratively with various teams to ensure that all customer inquiries are handled efficiently, maintaining the high standards we are known for. If you are passionate about helping others and want to take your career to the next level in an international setting, this is the perfect opportunity for you to explore your potential with Patrique Mercier Recruitment. Through our extensive network, we can help you find your dream job abroad.

Responsibilities

• Provide exceptional customer support in a Nordic language via phone, email, and chat.
• Assist clients with inquiries related to financial products and services.
• Resolve customer complaints and issues promptly and professionally.
• Maintain a thorough understanding of the finance industry and related regulations.
• Collaborate with team members to ensure consistent and high-quality service delivery.
• Document all customer interactions accurately in the CRM system.
• Participate in training sessions and workshops to enhance product knowledge and customer service skills.