Nordic Speaking Customer Service For Manufacturing Industry - Remote Eligible

Nordic Speaking Customer Service

Patrique Mercier Recruitment, a leading agency specializing in connecting candidates with job opportunities in their native languages across various international markets, is excited to announce an opening for a Nordic Speaking Customer Service position within the manufacturing industry. Our expertise spans diverse sectors, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We pride ourselves on our meticulous recruitment process that pairs talented individuals with employers who value their skills and cultural background. Our goal is to help you find your dream job abroad while ensuring a seamless transition into your new role. Joining our team means becoming part of a dynamic workforce dedicated to providing exceptional customer service in the manufacturing sector. Ideal candidates will have a strong command of Nordic languages and an eagerness to engage with clients positively and professionally, facilitating the best possible experience for our customers.

Responsibilities

• Provide exceptional customer service support in Nordic languages to clients in the manufacturing industry.
• Respond promptly to customer inquiries via phone, email, and chat.
• Assist customers with product-related questions, issues, and concerns.
• Maintain thorough knowledge of company products, services, and policies to provide accurate information.
• Document customer interactions and feedback in the company system.
• Collaborate with team members to resolve complex customer queries and improve service delivery.
• Participate in training sessions to enhance skills and knowledge related to customer service and the manufacturing sector.