Nordic Speaking Customer Service For Construction Industry - Remote Eligible

Nordic Speaking Customer Service Representative

Patrique Mercier Recruitment, the leading agency specializing in connecting candidates with jobs in their native languages across various countries, is excited to offer an opportunity for Nordic speaking individuals in the Consumer Services sector. With our expertise in industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications, we pride ourselves on ensuring the perfect match between candidates and employers. We are currently seeking a motivated and enthusiastic Nordic Speaking Customer Service representative for the Construction industry. In this role, you will provide exceptional support to customers while leveraging your language skills to communicate effectively with clients. This position is ideal for individuals who are passionate about customer service, enjoy problem-solving, and are eager to contribute to a dynamic team in an international setting. Join us at Patrique Mercier Recruitment, a project owned by The House of Mercier, and let us help you take the next step in your career abroad.

Responsibilities

• Provide outstanding customer service in Nordic languages to clients in the construction industry.
• Assist customers with inquiries regarding products, services, and order status.
• Resolve customer issues and complaints efficiently and professionally.
• Follow up with customers after service interactions to ensure satisfaction and retention.
• Maintain accurate records of customer interactions and transactions in the database.
• Collaborate with other departments to improve customer experience and service delivery.
• Stay informed about industry trends, product knowledge, and company services to better assist customers.