Nordic Speaking Customer Service For Media & Entertainment Industry - Remote Eligible

Nordic Speaking Customer Service Role

Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language across various countries, is excited to announce an opening for a Nordic Speaking Customer Service role within the thriving Media & Entertainment industry. Our agency specializes in connecting talented professionals with employers in diverse sectors, including social media, gaming, healthcare, retail and e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We are dedicated to ensuring that we match the right candidates with the best employers, facilitating successful international careers. This is a fantastic opportunity for individuals fluent in a Nordic language who are passionate about delivering exceptional customer service and support in a dynamic and fast-paced environment. As part of this role, you will engage with customers, assist them with inquiries related to media and entertainment services, and contribute to a positive customer experience. Join our team at Patrique Mercier Recruitment, a project owned by The House of Mercier, and take your career to the next level while helping others achieve their dreams abroad.

Responsibilities

• Provide top-notch customer service to clients in the Media & Entertainment sector.
• Respond to customer inquiries through various channels including phone, email, and chat.
• Assist customers with account setup, troubleshooting, and service-related questions.
• Maintain knowledge of the company's products and services to effectively assist customers.
• Document customer interactions and feedback to improve service delivery.
• Collaborate with internal teams to resolve customer issues and enhance overall experience.
• Participate in training sessions to continuously improve customer service skills.