Nordic Speaking Customer Service For Biotechnology Industry - Remote Eligible

Nordic Speaking Customer Service Professional

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language across various countries. We specialize in diverse industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our goal is to connect the best candidates with employers looking for skilled professionals. We ensure a thorough recruitment process to match talents effectively, providing personalized support to help you find your dream job abroad. We are currently seeking a Nordic Speaking Customer Service professional for the biotechnology industry. This role is ideal for someone who is passionate about making a difference in the biotechnology field while utilizing their language skills in a dynamic and supportive environment. If you are an enthusiastic individual who enjoys helping others and has a strong background in customer service, this opportunity could be the perfect fit for you. Join us in our mission at Patrique Mercier Recruitment to connect talented individuals with exciting career opportunities in the biotechnology sector and beyond.

Responsibilities

• Provide exceptional customer service to Nordic-speaking clients in the biotechnology industry.
• Respond to customer inquiries via phone, email, and chat while ensuring a professional tone.
• Assist customers with product-related questions and provide accurate information about biotechnology services.
• Collaborate with team members to resolve customer issues and improve service delivery.
• Maintain a thorough understanding of biotechnology products and industry trends to assist customers effectively.
• Document customer interactions and feedback in the company CRM system for record-keeping and quality assurance.
• Contribute to the development of customer service protocols and best practices based on client feedback.