Nordic Speaking Customer Service For Aviation Industry

Nordic Speaking Customer Service Representative

Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language in foreign markets, is thrilled to announce an exciting opportunity for a Nordic Speaking Customer Service Representative in the aviation industry. Our agency specializes in connecting talented individuals with the right employers across various sectors, including social media, gaming, healthcare, automotive, and more. As a project owned by The House of Mercier, we pride ourselves on our personalized recruitment process, ensuring the perfect match between candidates and organizations. In this role, you will play a pivotal part in delivering exceptional customer service experiences to our clients, demonstrating your linguistic skills while engaging with a diverse customer base. By joining our team, you will be working in a dynamic and fast-paced environment that allows you to enhance your professional skills and contribute to the outstanding reputation of our client in the aviation industry. If you are passionate about customer service and fluent in Nordic languages, we invite you to take your career to new heights with us!

Responsibilities:

• Provide outstanding customer service and support to clients in the aviation industry.
• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer issues and complaints in an efficient and empathetic manner.
• Maintain comprehensive knowledge of the company's products and services to assist customers effectively.
• Process bookings, changes, and cancellations according to company policies and procedures.
• Collaborate with team members to improve customer service delivery and share best practices.
• Document and track customer interactions accurately in the system for future reference.