Nordic Speaking Customer Service For Social Media Industry - Remote Eligible

Nordic Speaking Customer Service Representative

Patrique Mercier Recruitment is proud to present an exciting opportunity for a Nordic Speaking Customer Service Representative within the fast-paced social media industry. As the leading agency for candidates seeking jobs in their native language abroad, we specialize in connecting talented individuals with top employers across various sectors, including social media, gaming, healthcare, and more. Our expertise ensures that every recruitment process is tailored to find the perfect match between candidates and organizations. In this role, you will be joining a dynamic team focused on providing exceptional customer service, while utilizing your language skills to assist Nordic-speaking customers. You will not only have the opportunity to grow your career but also to play a key role in enhancing customer satisfaction and brand loyalty within the social media landscape. At Patrique Mercier Recruitment, we are dedicated to helping you find your dream job abroad. If you are passionate about customer service and eager to work in an international environment, we want to hear from you!

Responsibilities

• Provide exceptional customer service to Nordic-speaking clients via social media channels.
• Respond to customer inquiries and resolve issues in a timely and professional manner.
• Monitor social media platforms for customer feedback and trends.
• Collaborate with the marketing team to enhance customer engagement strategies.
• Assist in the development and implementation of customer service policies and procedures.
• Conduct follow-ups to ensure customer satisfaction and gather insights for improvement.
• Maintain accurate records of customer interactions and transactions.