Nordic Speaking Customer Service For Renewable Energy Industry - Remote Eligible

Nordic Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We take pride in specializing in various industries, including social media, gaming, healthcare, retail and e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process is designed to meticulously match the best candidates with the right employers, ensuring a seamless transition for those looking to explore career opportunities abroad. Currently, we are on the lookout for a Nordic Speaking Customer Service Representative to join a dynamic team in the Renewable Energy industry. This position offers an exciting opportunity for individuals passionate about delivering exceptional customer service while contributing to a more sustainable future. As part of this role, you will engage with customers in Nordic languages, providing assistance and guidance related to renewable energy solutions. If you are eager to leverage your language skills in a meaningful way and make a difference in the world of renewable energy, we encourage you to apply and discover how Patrique Mercier Recruitment can help you find your dream job across borders!

Responsibilities

• Provide exceptional customer service in Nordic languages to clients in the renewable energy sector.
• Address customer inquiries via phone, email, and chat channels promptly and professionally.
• Assist customers with product information, troubleshooting, and solution recommendations.
• Process orders, requests, and complaints efficiently while ensuring customer satisfaction.
• Educate customers on energy efficiency and sustainability practices related to renewable energy products.
• Collaborate with cross-functional teams to address and resolve customer issues effectively.
• Maintain accurate customer records and document interactions in the customer relationship management system.