Nordic Speaking Customer Service For Hospitality & Tourism Industry - Remote Eligible

Nordic Speaking Customer Service Representative

Join Patrique Mercier Recruitment, the leading agency specializing in helping candidates find jobs in their native language across various countries. With a strong focus on industries such as social media, gaming, healthcare, retail and e-retail, travel, automotive, financial, insurance, energy, and telecommunications, we pride ourselves on connecting the best talents with the right employers. We are currently seeking a Nordic Speaking Customer Service representative to support clients within the Hospitality and Tourism industry. This role is perfect for individuals who are passionate about providing outstanding customer service and have a strong command of Nordic languages. Your expertise will play a critical role in enhancing the customer experience, as you assist a diverse client base in navigating services and resolving inquiries. At Patrique Mercier Recruitment, we ensure a tailored recruitment process that matches candidate skills with employer needs, facilitating successful career moves in an international context. Come be part of our mission to empower individuals in finding their dream jobs abroad while making valuable contributions to the hospitality sector.

Responsibilities

• Deliver exceptional customer service to clients in the Nordic region.
• Respond to customer inquiries via phone, email, and chat in a timely manner.
• Assist customers with bookings, cancellations, and modifications in the hospitality sector.
• Provide accurate and detailed information about services, promotions, and policies.
• Resolve customer complaints and issues with empathy and professionalism.
• Work collaboratively with team members to ensure customer satisfaction.
• Maintain a thorough knowledge of the hospitality and tourism industry to assist customers effectively.