Nordic Speaking Customer Service For Insurance Industry - Remote Eligible

Nordic Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language across international borders. We specialize in connecting individuals with opportunities in various industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. By focusing on a personal and tailored recruitment process, we ensure that top talent is matched with outstanding employers. Currently, we are looking for a dedicated Nordic Speaking Customer Service Representative in the Insurance industry. This role offers individuals the chance to work in a dynamic environment while utilizing their language skills to assist customers. The ideal candidates will be fluent in one of the Nordic languages and possess a strong desire to provide excellent service. By joining our team, you will become an integral part of ensuring customer satisfaction and support within the insurance sector, directly contributing to the growth and success of our clients abroad. If you are looking for an exciting opportunity to build your career internationally, Patrique Mercier Recruitment is here to guide you in finding your dream job overseas.

Responsibilities:

• Provide exceptional customer service to clients in Nordic languages.
• Respond to customer inquiries via phone, email, and chat promptly and professionally.
• Assist customers with insurance-related questions and claims processing.
• Maintain a deep understanding of insurance products and services offered.
• Document customer interactions and maintain accurate records in the system.
• Collaborate with team members to resolve complex customer issues.
• Continuously improve customer satisfaction through proactive support and feedback collection.