Nordic Speaking Customer Service For Telecommunications Industry - Remote Eligible

Nordic Speaking Customer Service Representative

Patrique Mercier Recruitment is excited to announce a new opportunity for a Nordic Speaking Customer Service Representative within the dynamic telecommunications industry. As the leading agency for candidates seeking jobs in their native language abroad, we specialize in connecting talented individuals with top employers in diverse sectors including social media, gaming, healthcare, retail, and telecommunications. Our mission is to streamline the recruitment process to ensure a perfect match between candidates and employers, helping you find your dream job overseas. In this role, you will be the critical link between our clients and their customers, providing exceptional service and support while leveraging your language skills in Nordic languages. If you are passionate about delivering excellent customer service and wish to work in a vibrant, international environment, this position is for you. Join us at Patrique Mercier Recruitment, a project owned by The House of Mercier, and take the next step in your career journey.

Responsibilities

• Deliver exceptional customer service support to clients in Nordic languages.
• Assist customers with inquiries related to telecommunications services and products.
• Resolve customer complaints and issues efficiently while ensuring customer satisfaction.
• Provide detailed product knowledge to customers and recommend appropriate solutions.
• Maintain accurate records of customer interactions and transactions.
• Coordinate with internal teams to address customer needs effectively and promptly.
• Stay updated on industry trends and telecommunications advancements to provide informed assistance.